Best Practices in SMS Customer Care

Did you know that 95% of people who had a bad experience are willing to give a brand another go if they know that their issue was dealt with correctly[1]? Customer care is ...
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mGage Recognized as One of the Most Admired Companies to Watch

November 4, 2019 - mGage, a global leader in mobile messaging solutions, has been recognized as one of the Most Admired Companies to Watch, 2019 by the CIO Look.
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RCS Services

Google recently announced plans to make RCS Chat services available to Android users in the UK and France. Many are wondering how this will impact the overall rollout of RCS ...
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The key to customer engagement: RCS or corporate app?

"Brands are having to look at new ways to create mass engagement with audiences. Mobile has become an effective, immediate and engaging alternative form of communication ...
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