One Step Closer to RCS Business Messaging

Last week, Google completed its rollout of RCS Chat services to Android users in the US via its messaging app. Google wants consumers to be able to experience RCS Chat services ...
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SMS Turns 27

Happy Birthday, SMS! On December 3, 1992, engineer Neil Papworth sent the first text message by typing “Merry Christmas” into a computer and sending it to the cell phone of ...
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New Technologies and the Impact on the Mobile Messaging Industry

Last month we attended Mobile World Congress LA and hosted a special panel discussion, “How to Use Mobile Messaging Innovations to Drive Revenue and Engagement.” We heard three ...
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Unlock your 2019 Holiday Messaging Campaigns with Text Coupons

Mobile offers are an ideal way to drive online and in-store sales because your potential customer is never too far away from their phone. Mobile has officially surpassed ...
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Best Practices in SMS Customer Care

Did you know that 95% of people who had a bad experience are willing to give a brand another go if they know that their issue was dealt with correctly[1]? Customer care is ...
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US Carriers Unite to Launch RCS Messaging

Late last week, the US carriers announced a Cross Carrier Messaging Initiative (CCMI), targeting next-generation messaging. Core members, AT&T, Sprint, T-Mobile, and Verizon, ...
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